Terms and Conditions

Please review the following terms and conditions that govern your use and purchase of products of our Site. Your use of our Site constitutes your agreement to follow and be bound by the Terms and Conditions.

- Updated September 2019

Definitions and interpretation

"Bendigo Electronics", "us" means [Bendigo Electronics Pty Limited ABN 31 164 025 272 in its own capacity, and/or any other business owned or operated by Bendigo Electronics];

"buyer", "you" means any person who uses the Site or/and makes purchases on the Site

"products" means any electronic components, parts, accessories and/or components or other products supplied or to be supplied by Bendigo Electronics as specified in an order from the Buyer accepted by Bendigo Electronics and includes any services provided or to be provided by the Bendigo Electronics to the Buyer in relation to goods supplied or to be supplied.

"order" means an order placed with Bendigo Electronics for the supply of products.

Prices on website

Prices are regularly updated and may change without notice. Prices are inclusive of GST. The purchase price for products shall be the listed prices at the date of the acceptance of an order placed by Bendigo Electronics. Bendigo Electronics retain the right to refuse any order request made by you.

Stock availability

Due to reasons beyond our control product availability is not guaranteed. Bendigo Electronics endeavour to work with our customers to fulfil their orders. When an order cannot be fulfilled in full we will provide a refund for the items that are unavailable.

Terms of Sale

By placing an order with Bendigo Electronics, you are offering to purchase a product, representing that you are of legal age to form a binding contract, and representing that all information you provide to us in connection with your order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. Bendigo Electronics retain the right to refuse any order request made by you.

Payment Terms

Payment for products will be made in full including freight/postage charges before freight shipping.

Shipment & Delivery

Bendigo Electronics will make all reasonable endeavours to affect delivery on the date stated but any time or date stated for delivery is an estimate only and shall not be of the essence and Bendigo Electronics shall not be liable for any loss arising out of delays in delivery.

Bendigo Electronics ships to all destinations in mainland Australia (including Tasmania) only. We do not ship overseas.

Items will be dispatched within 1 to 3 business days after payment has been received and only when stock becomes available in our store. Bendigo Electronics does not provide next day delivery or express delivery. If a product is urgently required please call the store to discuss other options we may provide.

To facilitate the delivery of your order we use third party service providers, freight companies, courier services, Australia Post, etc., who perform the delivery service for Bendigo Electronics. This requires us to temporarily provide your personal information, including your name, address, phone number and/or email address. This information is supplied to the third party service provider on a temporary basis to enable the service provider and its contractors to perform the specific function of goods delivery. These organisations all have policies and procedures in place to protect your personal information and to only use it for purposes consistent with the reason it is provided, the delivery of your goods.

Items damaged in transit

If any items are received damaged during transit with any freight services please report it immediately to us via email along with photos to online@bendigoelectronics.com.au. We may request the damaged products in return to us for exchange of a new.

Refunds Policy

We want our customers to be 100% satisfied. Returned products are only accepted within 30 calendar days of purchase. Any products returned in a severely damaged or used condition which cannot be resold as new will not be accepted. Bendigo Electronics will refund the original purchase price and apply the refund to the credit card or bank account used during the original purchase. Bendigo Electronics will refund only the original purchaser of the products. We do not refund for products not purchased directly from us. We value your patronage and business and will work directly with our customers to remedy any dispute or problem with our products.

Returning your item

All returned items must be shipped in their original boxes and properly packaged to avoid damage during transit. Please repack products carefully and in original condition. Include any instruction manuals and accessories, etc. All returned items are subject to postage fees, Bendigo Electronics does not refund these fees. Bendigo Electronics does not refund the original shipping fees included in the price of the product (this includes products that originally stated “free shipping” during checkout). Any products returned in a severely damaged or used condition which cannot be resold as new will not be accepted.

Addressing your returns

Please write your order reference on the front of the box.

    Post: Attn: Returns,
    Bendigo Electronics pty ltd,
    167 - 169 Lyttleton Terrace, Bendigo VIC 3550, Australia
    

Force Majure

If Bendigo Electronics is prevented or delayed (directly or indirectly) from making delivery of the Goods or any part thereof on the agreed date of delivery or from otherwise performing this contract or any part thereof by reason of act(s) of God, war, embargo, riot(s), lock-out(s), delay in delivery of any goods or materials by any cause whatsoever (whether or not of like nature to those specified above) outside our control, Bendigo Electronics shall be under no liability whatsoever to the buyer.

Legal jurisdiction

Bendigo Electronics operates under the laws and regulations of the state of Victoria, Australia. Therefore any legal disputes will be conducted in courts or tribunals situated in Victoria and under the laws and regulations of Victoria.

Severability

If any term, provision, covenant, or condition of these Terms and Conditions of Sale is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the rest shall in no way be affected, impaired, or invalidated.

Contacting us

Bendigo Electronics Pty Ltd

Call: (03) 5444 4044
      
Post: Attn: Returns,
Bendigo Electronics pty ltd,
167 - 169 Lyttleton Terrace, Bendigo VIC 3550, Australia

E-mail: online@bendigoelectronics.com.au